Shipping Policy
Republic of Ireland ; Northern Ireland Via Fastway or An Post
Delivery Information*
*Orders over €50 are delivered FREE in ROI; NI. Orders placed in ROI & NI are subject to a delivery
charge of €6 if the order value is under €50.
Orders received before 2 pm Monday to Thursday, with a delivery address in the Republic of Ireland
or Northern Ireland, should be received by the customer within 24 hours. Deliveries can take
sometimes up to 2 days within Ireland. Orders placed on a Friday and over the weekend will be
dispatched on a Monday morning, excluding bank holidays, for delivery on a Tuesday.
Every effort is made on our behalf to fulfil your order and ensure next-day delivery where
appropriate. From time to time in a small minority of cases deliveries may not arrive the next day for
reasons beyond our control.
We always raise any delivery issues with our courier partners on your behalf and do our utmost to
have any issues resolved as soon as possible.
Any item(s) undelivered by our courier partners must be received back in order for us to issue a
refund or resend the item (s). If an item(s) is lost during the delivery process, then refunds can only
be issued once the case is closed with our delivery partners.
Please note that our courier currently does not deliver to Parcel Motel.
Mainland UK Via An Post
Orders placed in the UK, mainland only, are subject to a delivery charge from €10 depending on
postcode. All orders received before 2 pm Monday to Thursday will be dispatched the same day.
Please allow 3 – 5 working days for delivery. Orders placed on Friday and over the weekend will be
dispatched on a Monday morning or Tuesday if on a bank holiday. Please note – Additional charges
may be added at time of delivery for order placed outside the EU. These charges may include VAT,
customs or excise duties and are beyond our control.
Important Information
Please ensure that your delivery address is correct, as we cannot redirect items once dispatched. For
security purposes, we may need to contact card providers to confirm your details.
During periods of sale, some delays can occur, or some items may be out of stock. Every effort is
made to limit these occurrences.